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Afford A Car – Case Study

Afford A Car - A Case Study

Summary Excerpt

Steve was very candid that at first he was reluctant to have an outside source maintain his customers' records, but after seeing the privacy and security measures put in place, a trust bridge was created.

Afford A Car – Case Study

Afford-A-Car connects five Miami Valley Locations

Managed Data – Streamlined Operations – Utilizing Cloud Services

Growing Too Fast for Their Technology

Afford-A-Car is a 23 year old small business car dealership. This family-owned and operated company is proud to help customers own a car, no matter if they have good credit, bad credit or no credit. Steve Hefferon, Afford-A-Car’s President, loves providing people with dependable cars and realized an online platform would be an ideal opportunity to reach more customers. He established an internet presence, with each individual location responsible for maintaining its inventory, data, and records, in house. With only a T1 line and a growing business, however, internet speeds became slower as technology use increased. That was frustrating enough, but then the unthinkable happened when their server failed, with all their data on it. Unfortunately, they had been doing zero remote backup. Fearing the worst, he called in ProStratus.

ProStratus Provided the Solution

After assessing the technology and listening to Steve’s vision for the company, the ProStratus team came up with a plan. To maintain a secure daily backup, tailored to Afford-A-Car’’s specifications, they moved to an affordable cloud solution and boosted their internet speed. A virtual server basically eliminated a hardware failure which would result in data loss. ProStratus was able to retrieve all their data, and Steve hired them as his IT department with 24/7 remote support, and if necessary, on-site support. These easy technology moves streamlined their business and relieved Steve of the anxiety of another potential loss.

Client is Highly Satisfied

Steve was very candid that at first he was reluctant to have an outside source maintain his customers’ records, but after seeing the privacy and security measures put in place, a trust bridge was created. This trust and results are what keep Steve confident in his outsourcing decision. Steve Hefferon is very satisfied with ProStratus and has found the technicians to be highly capable individuals with great attitudes, always willing to help. Steve looks forward to future discussions on how technology decisions can further transform his business and get great cars to great people.

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