Your customer doesn’t care how much you know until they know how much you care.
Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
Be everywhere, do everything, and never fail to astonish the customer.
Coming together is a beginning. Keeping together is progress. Working together is success.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.