Think of a managed service provider (MSP) as an outsourced IT department. Most business can get by fine with a stable connection to the Internet to run their core applications. The adoption of cloud services has changed the dependence of support, and it is not cost-effective for a small business to have a dedicated IT staff member anymore. This transition to cloud based applications has fueled the growing popularity of the managed service provider model. Business technology needs have decreased on the reliance of having an IT staff onsite during business operations.
Managed Service Providers (MSP) contract for IT service and support at a fixed monthly rate. The different packages are usually available to cover the business technology consulting and the support levels required by the size and industry of the customers. Generally, most packages cover help desk, support, and IT tools to support customers.
For small businesses the MSP is their primary support provider and may be augmented by an office manager or other technical staff member. Larger enterprises might supplement their existing IT staff for specific services, like cloud computing or managed security. Managed Services Providers can provide solutions at a lower cost or provide technical expertise that may be lacking with their existing staff.
Our managed service includes IT bundles that allow your company to act like a big corporation but on a small business budget. See our IT support plans to check out all the options. These bundles combine the products, applications, service, and management integrated together for easy budgeting, simplicity of use, and eliminates any finger pointing. Our 24×7 Solution Center team is ready to support your technology, so you can focus on your business.
Business owners should consider the overall impact of their technology platform. Management, unplanned downtime, and lack of productivity are hidden expenses and must be included into the cost structure. Many businesses purchase applications one at a time, only to let them expire or become outdated. There is nothing worse than letting your anti-virus protection expire and having a malicious attack wipe you out. Forget about trying to restore your data from a failed backup.
ProStratus has researched and tested several solutions that are designed to work together at an affordable price point. Our Solution Center staff monitors and manages your network, and we are checking the backup status every single day. It’s like having a full-time IT staff on duty that never goes on vacation, and at only a fraction of the cost.
Scenario 1: Break-Fix IT Support & DIY
We all love Do It Yourself projects around the house, but IT DIY projects are almost always far more expensive in the long run than managed care solutions. Loss of productivity and the business owner’s attention are hidden expenses. Unless you are an IT company, the hours spent fixing and supporting IT solutions can be better invested in your core business. 46% of business that use the break-fix model end up spending 25% more on their IT cost annually.
Scenario 2: In-house support
Hiring in-house support still requires management time. Most business owners end up handing over the “keys to the kingdom” since they do not have the IT experience or expertise. Over time the benefit and expertise of in-house support decrease since it is difficult to keep up to date with all new technology. It is not cost effective for small businesses to invest in all the monitoring and management tools they really need.
Most small businesses won’t hire a full-time dedicated IT staff member. In most cases, it falls onto the person that has the most technical ability. A portion of their work week will be dedicated to supporting the network in one way or another. To say the least, this can be very distracting. It often puts an unfair burden on an individual that doesn’t have the training or experience.
Scenario 3: Managed Service
Not every small business is the same. In fact, most are unique, but we have packaged the industry best- practice solutions together that will stabilize every network. Our managed service bundles incorporate software applications, protection, and the monitoring and management required for ongoing support. It is the most cost effective solution to optimize your network and increase your business productivity. Save over 40% or more by incorporating our managed IT bundle for your business.
In today’s world, “what isn’t business technology?” should be the real question. Business process and management systems are dominated by technology. So, no wonder why business technology consulting is in such high demand. Traditional areas include computers and infrastructure. Now it includes all business processes from disaster recovery to marketing.
Business Technology defines the underlining application, infrastructure, and process for all department workflows. Back in the day, this was all done with a paper workflow process. Business Technology eliminates the paper workflow process and replaces it with a real-time automated shared collaboration process.
Operating a small business requires hours of hard work, attention, and dedication. Technology is often overlooked, even though it is the most cost effective tool to level the playing field and compete with larger enterprises. Business owners just don’t have the time to stay up with the cutting edge technology and apply it to their advantage.
The game has changed and now small and medium businesses face competition outside their geographic footprint. Destructive technologies can quickly overtake a small business if it is not prepared. We live in a world with nonstop customers who demand access to new products and services. The first step in transforming your business is to create a proactive, stable, secure managed network. This will provide the platform, resources, and attention your business needs to implement ongoing innovation.
Does your service provider just provide equipment? Technology is great but the art is integrating into your process to maximize the investment. Our business consulting service focuses on making you successful.
Get proactive and elevate your technology. ProStratus has developed a comprehensive IT bundle that provides Stability, Reliability, Productivity, and puts your company on the Road to Transformation. Follow our Technology Curve and find out why digital high performers are 34% more profitable than their peers.